Andrew and Helen, Armed Forces Mortgage Customers from Salisbury
Andrew was leaving the military after serving in the Army Air Corps as a Helicopter pilot. Together with his wife, Helen, they were recommended Your Mortgage Expert by friends. Here Andrew explains why they went to a mortgage broker for their armed forces mortgage and how they found their experience.
Andrew was leaving the military after serving in the Army Air Corps as a Helicopter pilot. Together with his wife, Helen, they were recommended Your Mortgage Expert by friends. Here Andrew explains why they went to a mortgage broker and how they found their experience.
“Leaving the military was quite a difficult position for us. I had taken voluntary redundancy, which meant I lost a significant proportion of my wage through loss of flying pay from the point I served my notice. This meant my most recent pay statements were insufficient to get the mortgage we needed. My future employment was going to be very well paid and we needed to utilise this forecast of income to apply for a mortgage that would get us the house we needed and wanted. We needed someone with whole market access to do this.
“I expect my circumstances were fairly rare, but the help and guidance I received from you was invaluable. I feel that the personal touch you provide offers something that appeals to the soldier in me. During my service I always liked to have a point of contact, someone who was the “go to” specialist in their field. This provides a degree of assurance about a situation and it was refreshing to find that same degree of certainty transitioning to civilian life, particularly with something as important as a mortgage and buying our family home.
“In this age of faceless corporations dealt with by phone or via email, it was refreshing to have a real person who took the time to visit us and find out as much as possible about the nuances of our situation to help find the most suitable product for us.”
To find out more about how we help members of the armed forces, please visit our dedicated page.